Privacy Policy and Your Rights

How Fluxivora manages and protects your information

Introduction and Scope of Policy

This Privacy Policy explains how Fluxivora collects, uses, shares, and safeguards your information during all interactions with our consultation service provided at fluxivora.pro.

By using our services, you consent to this Policy. We focus on your privacy and operate in compliance with the Australian Privacy Act and relevant local regulations.

Information We Collect

We collect information you provide directly through web forms and during consultations, as well as data automatically generated during website visits.

Direct Information You Provide

  • Details shared when booking or during consultations
  • Information entered through contact or feedback forms
  • Communications sent via email or phone contact
  • Feedback about sessions and service quality
  • Requests for privacy or service information

Automatic Information Collected

  • Device information such as IP address and browser type
  • Browsing and session activity on fluxivora.pro
  • Cookies and similar tracking technologies
  • Analytics about page interaction and engagement
  • Approximate location data for compliance risk assessment

How We Use Information

Collected information informs and improves our consultation process, client communication, and website security.

  • Respond to enquiries and requests
  • Maintain records for service purposes
  • Enhance session quality and client experience
  • Meet regulatory and legal obligations
  • Monitor website usage for improvement
  • Contact you regarding feedback or follow-up
  • Manage appointment scheduling

Your Trust: We never sell your data and treat all information with strict confidentiality. Access is limited to authorised team members only.

How Information May Be Shared

Information is shared only if required by law or for essential service operations, under strict confidentiality.

Third Party Service Providers

We use secure, reputable vendors for communications and infrastructure. Each is contractually required to follow privacy standards.

Legal Obligations

We may disclose your data if compelled for compliance with Australian law, court orders, or regulatory requests.

Anonymous Aggregate Data

Aggregated, non-identifiable statistics are used only to improve our service.

Your Privacy Rights

You may access, request correction of, or ask that your information be deleted, subject to legal requirements.

  • Request a copy of your stored information.
  • Request correction of inaccurate information.
  • Request deletion of your data where applicable.
  • Request transfer of your information to another provider.
  • Object to certain types of processing.
  • Request restriction of data usage and processing.

To exercise your rights or for concerns, contact us at the email below. We respond promptly to all requests.

Protecting Your Information

Fluxivora uses technical and organisational measures to safeguard your information against unauthorised access or loss.

Technical Security Measures

  • Encryption of communications on our website
  • Secure access controls and authentication
  • Routine backups and data recovery systems
  • Vulnerability monitoring and software updates

Organisational Security Measures

  • Staff privacy training and regular audits
  • Access only for staff involved in your session
  • Internal review of data handling practices
  • Procedures for managing privacy incidents

How Long We Keep Data

Personal data is kept only as long as necessary for its purpose, or as required by law or regulation.

  • Session and booking records securely retained
  • Feedback and review notes stored confidentially
  • Email and contact communications held securely
  • No payment data is collected or retained
  • No unsolicited marketing communications sent

All data is deleted when no longer needed, unless legal retention applies.

Transfers Outside Australia

Your data may be stored with overseas service providers under strict legal protections and agreements.

  • Servers may be managed in other countries
  • Providers must comply with relevant safeguards
  • Transfers only when strictly necessary for service
  • Data remains governed by this policy

Cookies and Tracking Policies

Fluxivora uses cookies for essential functions and improvements. See our Cookie Policy for more information.

Types of Cookies Used

  • Required for essential website features to operate
  • Analysing site activity and usability
  • Remembering your session preferences
  • Supporting secure, accessible forms

You may adjust your browser settings to manage cookies at any time.

Policy Changes and Updates

We update our privacy policy as required. Any changes will be clearly posted with a new effective date.

  • Policy updates posted on our website
  • Changes signaled by a new date at the top
  • Major changes emailed if you are a client
  • Continued use implies agreement to updated terms

Always review the current version for your awareness.

Contact and Questions

Email us anytime for privacy concerns or data requests.

Fluxivora

17 Gould Road, Herston, QLD 4006 Australia

Phone: +61 3 9819 0527

Email: content@fluxivora.pro

Last updated on February 2, 2026

Effective as of February 2, 2026